Welcome to Sakshi The Bridal Studio’s (SBS) FAQ section. Have questions? We’re here to help!
General Questions
Q1: Where is Sakshi The Bridal Studio located?
A: We are located in the Moonlight Square aka Chandni Chowk, Delhi’s bridal shopping destination.
Address: Shop No. 1487/1488 Gali Pipal Wali, Nai Sarak, Chandni Chowk, Delhi-110006
Shop No. 1487/1488 Gali Chippiyan, Maliwara, Chandni Chowk, Delhi-110006
Store Hours: 12PM – 7 PM, Monday to SATURDAY
Q2: Do you have both bridal and non-bridal collections?
A: Yes, we offer an extensive range of bridal, non-bridal, party-wear lehengas & sarees. Whether you’re a bride or a guest, we have something special for every occasion.
Q3: Do I need an appointment to visit the store?
A: Appointments are not mandatory, but we recommend booking one for personalized service, especially for bridal consultations.
Product & Customization
Q4: Are your lehengas customizable?
A: Absolutely! Most of our bridal and non-bridal lehengas can be customized in terms of color, fabric, blouse design, and embroidery.
Q5: Do you offer made-to-measure outfits?
A: Yes, we provide tailored fits based on your measurements. We’ll ensure your outfit looks and feels perfect.
Q6: How long does it take to get a customized bridal lehenga?
A: Custom bridal lehengas typically take 4 to 8 weeks, depending on the complexity of the design. We recommend ordering well in advance.
Pricing & Payments
Q7: What is the price range of your bridal lehengas?
A: Our lehengas start from approximately ₹6,000. Handcrafted lehengas start from approximately ₹25,000 and go up depending on the craftsmanship and design intricacy.
Q8: Do you accept online payments?
A: Yes, we accept UPI, debit/credit cards, bank transfers, and cash at our store.
Shipping & Returns
Q9: Do you offer shipping within India and internationally?
A: Yes, we offer pan-India shipping and international shipping to many countries. Shipping charges may vary based on location.
Q10: What is your return or exchange policy?
A: Since our products are often custom-made, returns are not accepted. Read our No Return and Refund Policy for more details.
Contact & Support
Q11: How can I get in touch with Sakshi The Bridal Studio?
A:
📞 Phone: +91 9266613064/ 9811446222
📧 Email: CUSTOMERCARE.SBS1488@gmail.com / sakshithebridalstudio1488@gmail.com
We’re happy to assist you !!!
